Return and Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

Returns

• You have 30 days from the date of purchase to return an item.
   
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
   
• Proof of purchase (receipt or order number) is required for all returns.
   

Non-Returnable Items

The following items are non-returnable:

• Gift cards
   
• Downloadable software or digital products
   
• Personalized or custom-made items
   
• Sale or clearance items (unless defective)
   

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
   
• If approved, your refund will be processed to your original method of payment within 30 business days.
   
• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
   

• We only replace items if they are defective or damaged. If you need an exchange, please contact us at [your email or support contact].
   

• Customers are responsible for paying return shipping costs unless the item was incorrect or defective.
   
• We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.
   

To begin a return or refund request, please contact us at [your contact email] with your order number and the reason for your return. We’ll provide further instructions from there.